LIFECYCLE SERVICES

Performance that continues after commissioning.

Local technical capability, intelligent operations and structured support for charging infrastructure throughout its working life.

SERVICE PACKAGES

One service model, aligned to your uptime goals.

Choose the level of operational support that fits your charger portfolio, internal capability and response priorities.

01

Essential Care

Structured maintenance, technical assistance and clear escalation for sites with an established operating team.

  • Preventive maintenance planning
  • Remote technical assistance
  • Service history and reporting
02

Performance Care

A more proactive layer of monitoring and field coordination for networks where availability directly affects the customer experience.

  • Performance and fault monitoring
  • Priority field coordination
  • Planned critical-spares coverage
03

Managed Care

An integrated operating model for customers who want one local partner coordinating charger support across the network.

  • Coordinated network oversight
  • Incident ownership and follow-through
  • Lifecycle planning and reviews

CONNECTED CARE MODEL

See issues earlier. Respond with purpose.

01

Asset intelligence

Live status and performance signals help operating teams identify exceptions before they become extended interruptions.

02

Remote assistance

Structured diagnostics, configuration support and guided recovery help resolve suitable incidents without a site visit.

03

Field response

When physical intervention is required, local coordination connects the right technical resource with the right information.

04

Parts readiness

Critical component planning and controlled stock availability reduce avoidable delays during corrective work.

Voltaris platform dashboard for a fictional Pakistan charging network

ASSET OPERATIONS

A single operating view across the network.

Voltaris gives operators a unified view of charger status, active sessions, energy delivery and service events—supporting faster decisions at account, site and charger level.

  • Live network health and exception alerts
  • Remote configuration and operating actions
  • Session, availability and energy reporting
  • Service-event visibility and follow-through
Explore Voltaris operations

ENERGY MANAGEMENT

Use the available power more intelligently.

Charging demand can rise faster than site capacity. Coordinated energy control allocates available power across chargers while respecting operating priorities and electrical limits.

Protect the siteKeep charging demand within defined electrical limits.
Expand intelligentlySupport more charging points without immediately increasing grid capacity.
Control operating costReduce avoidable peaks and improve visibility into energy use.

TECHNICAL ENABLEMENT

Build capability around the charging network.

Role-based learning gives customer teams the knowledge to operate equipment safely, recognize common conditions and work effectively with specialist support.

  1. 01Foundation

    Safety, charger families, operating principles and routine user actions.

  2. 02Practical operations

    Commissioning support, preventive checks and standard issue response.

  3. 03Advanced diagnostics

    Scenario-led troubleshooting for approved technical and service personnel.

BUSINESS SOLUTIONS

Make charging part of the customer proposition.

We help property owners, mobility operators and commercial brands integrate charging into the experience they already provide—from access and payment through to reporting and ongoing support.

Discuss embedded charging

SUPPORT YOUR NETWORK

Keep every charging asset ready to perform.

Talk to our service team